Our goal is to provide 110% satisfaction to our customers and community.
If you can't find answers to your questions on our FAQ, please contact us toll free at:
1-800-507-6971
Or drop us a line at: info@playharder.com
RETURNS AND EXCHANGES
All items purchased from 110playharder carry a 30 Day unconditional guarantee. Please follow the appropriate instructions depending on your method of purchase.
Items Purchased in a Retail or Online Store
For items purchased from a store or online retailer other than the 110playharder webstore, please contact the retailer.
All Others
For items purchased through the 110% webstore, at an event expo, or team purchases, email info@110playharder.com or call us at 1-800-507-6971 to receive a Return Authorization number. Returns and exchanges can only be accepted if a Return Authorization number has been issued.
110% will cover the cost to ship items for exchange back. The new exchange items will be sent out free of charge. You can expedite an exchange by placing a new order with your bankcard and returning the unwanted merchandise for credit. Otherwise, your new item will be sent out once the original item is received. If you are exchanging a compression + ice garment, please keep your ice sheets and thermal insulated package. Please clean any used merchandise being returned.
Refunds for the cost of your item only (original shipping excluded) will be issued within 2-3 days of receiving the item. 110playharder does not keep credit cards on file so please email info@110playharder.com or call us at 1-800-507-6971 to specify the bankcard you would like the credit applied to. Issuing banks vary in the time they take to post credits so please allow 7-10 days for refunds to appear on your bankcard. Please specify if you prefer to receive a check by mail instead.
Questions?
If you'd like to contact us for any other questions, please call 1-800-507-6971, or email us your inquiries at info@110playharder.com.
